Explore our Pet Care Services

When you schedule a service with us, we will set up an initial Meet-and-Greet with you and your pet(s) to discuss how our pet care services can best meet your needs.

Please note our current pet care services area is limited to West Chester,
Exton, Malvern and Paoli Pennsylvania.
Please allow 24 - 48 hours for Tails N Whiskers to respond to your request.

Pet Sitting

A Pet Care Specialist will come to your home to feed your pet, give them fresh water, maintain their litter box or cage, and give them exercise/play/cuddle time. We require a visit at least once per day to ensure that your pet is healthy, happy, and safe while you are away.

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Dog Walking

A Pet Care Specialist will come to your home to take your dog(s) for a walk. This may also include refreshing water, feeding, and exercise/play/cuddle time.

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Overnight Stays

A Pet Care Specialist will stay overnight in your home with your pet(s) from approximately 6pm-7am to provide any care they may need during this time. This may include dinner feeding, dog walks/potty breaks, maintaining litter boxes/living areas, breakfast feeding, refreshing water, playtime, snuggles, etc.

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Adventure Walks

A Pet Care Specialist will come and pick up your dog from your home and take them to a local park/preserve for a fun walk/hike.

1-hour round trip: $50 per walk

Pet Waste Removal

A Pet Care Specialist will come to your home and clean up the poop in your yard. The waste will be bagged up and left in your trash can.

$25 per clean-up visit for the first 30 minutes, up to 2 dogs and 1/2 acre of property*

*Larger properties and/or heavily soiled yards will be evaluated and quoted in person

Medication Administration

A Pet Care Specialist will administer all types of medications including pills, injections, and subcutaneous fluids.

Pills: $2 per pet
Injections: $7 per pet
Subcutaneous Fluids: $10 per pet

House Checks

A Pet Care Specialist will come check your home, bring in your mail/packages and/or water your plants while you are away and no pets are home.

House check: $25 per visit

Pet Transportation

A Pet Care Specialist will pick up/drop off your pet to/from local service providers (e.g., groomers, vet appointments, daycare, etc.)

Pet Taxi: $30 (each way)

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Additional Fees

Holiday Surcharges

We can accommodate any pet sitting or dog walking needs during the holidays. Below are the observed holidays:

New Year's Eve
New Year's Day
Easter Weekend
Memorial Day Weekend
Independence Weekend (if applicable)
Labor Day Weekend
Thanksgiving Weekend
Christmas Eve
Christmas Day

$10 additional per visit on all holidays.
$20 additional per overnight stay that includes holidays.
The holiday surcharge applies to weekends when tied to the holiday.

Return Check Fee

$25 plus all fees incurred

Last Minute Requests

$10 last minute fee

Extra Pet Fee

All of our prices are for 1-2 pets

There is a $3 extra pet fee for each additional pet for pet sitting and dog walking services, and a $10 extra pet fee for each additional pet for overnight stays.

After Hours Fee

$10 after hours fee

For any dog walking and pet sitting services requested to be scheduled after 9pm

Lockbox Policy

We require all clients to use a lockbox as a way to secure keys to your home and provide peace of mind as your key stays on your property.

You may either purchase your own lockbox, or we can supply one for you for a one time $20 refundable deposit. 

* If we will be using a garage code/door code for access to your home, a lockbox will not be required

Policies

We use your reservation to plan availability for our clients. When you book our services, we reserve exclusive time for you and your pets and have likely turned away other clients during your scheduled time. In addition, we are obligated to pay our pet sitters when they set aside time for your reservation. The following cancellation policy applies to the entire invoiced amount of the reservation:

Dog walks must be canceled within 24 hours to be fully refunded.

Vacation visits must be canceled at least 1 week before the first day of your scheduled visits in order to receive a refund.

For Summer months (June-August) and Holidays, visits must be canceled at least 2 weeks in advance.

A 50% nonrefundable deposit is due for vacation visits upon booking of services.

Please be aware that our cancellation policy is firm, and we cannot make exceptions for any circumstances, including illness, travel disruptions, or schedule alterations. However, we are more than willing to collaborate with your travel insurance provider and can provide any necessary documentation they might require for claims processing.